Domestique Support

Domestique helps cyclists generate personalized hydration and nutrition plans for any ride. If you have questions about the app or your Strava or Ride with GPS connection, you're in the right place.

FAQs

How does Domestique use my Strava data?

Domestique accesses your saved routes, activities, and related segment data solely to generate your personalized fueling plan when you paste a Strava URL or use a connected account. Your data is never sold or shared with third parties for advertising.

How do I connect my Strava account?

On the home screen, use Connect with Strava and follow the authorization prompts. You'll be asked to grant Domestique read access to your routes and activities needed to load links you submit.

How do I disconnect my Strava account?

You can revoke access at any time by visiting strava.com/settings/apps and removing Domestique from your connected applications. If you're connected in Domestique, you can also use Disconnect on the Strava card on the home screen.

My Strava connection isn't working. What should I do?

Try disconnecting and reconnecting your account. If the issue persists, contact us at the email below.

How does Domestique use my Ride with GPS data?

If you connect Ride with GPS, we use your authorization only to load route and trip URLs you paste so we can build your brief. Tokens are stored securely for that purpose. We do not sell Ride with GPS data or use it for advertising.

How do I connect Ride with GPS?

On the home screen, tap Connect with Ride with GPS on the Ride with GPS card (when the integration is available) and complete the authorization flow.

How do I disconnect Ride with GPS?

On the home screen, open the Ride with GPS card and tap Disconnect. You can also sign in at ridewithgps.com, choose Settings from your profile menu, and remove Domestique or revoke third-party access if your account shows that option.

My Ride with GPS connection isn't working. What should I do?

Try Disconnect on the Ride with GPS card, then connect again. If problems continue, email us using the address below.

Are ride briefs medical or nutrition advice?

No. Briefs are automatically generated and are informational starting points only. They are not medical, nutritional, or professional advice. Always verify anything material before you ride and make your own decisions about fueling and health.

What information is sent to the AI that generates my brief?

Route text, optional rider profile and preferences, and retrieved route metadata may be sent to Anthropic (Claude) to generate your brief. See our Privacy page for how we handle integrations and third parties.

How do I sign in or manage my Domestique account?

Sign-in is handled by Clerk. Use the account menu in the app to manage your session. Saved rides and preferences are associated with your account as described in our Privacy page.

How do I request deletion of my data?

Email us at support@starterlabs.ai and we'll delete all data associated with your account within 7 days.